Return Policy

We want you to be satisfied with your purchase. However, due to the nature of our products, we only accept returns under the following conditions:

1. You must contact us within 7 days of receiving your item if you believe the product is defective.

2. Returns are only accepted for products that are unopened and in their original packaging.

3. If the item is found to be genuinely faulty, we will offer a full refund or replacement.

Email us at: info@shibooiwellness.com with photos and details of the issue.