Refund Policy

Refunds are only available in the event of a product defect or error on our part. We do not offer refunds for opened or used products due to hygiene reasons.
To request a refund:

1. Contact us within 7 days of receiving the product
2. Provide your order number and photographic evidence of the defect
3. Await confirmation from our team

Once approved, refunds will be issued via the original payment method within 5–7 working days.