FAQs

How do I take Shibooi collagen?

Mix one scoop with water or your preferred drink daily.

Can I cancel my subscription?

Yes, anytime via your account dashboard before the next billing date.

What payment methods do you accept?

We accept Stripe (card payments) and PayPal.

When will my order arrive?

Next working day delivery if ordered before 2 PM.

Can I return my order?

Only unopened items and only if there is a genuine defect.

Can I change my delivery address?

Yes, log into your account to update your details before your next order is dispatched.

Are your products suitable for vegetarians?

Some are. Please check the specific product page for details.

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  • Address: Shibooi Wellness, Enterprise Hub, Edinburgh Way, Harlow, CM20 2NQ
  • Email: support@shibooiwellness.com